Privacy & data safety
What we store, what we don't, how SSH credentials and chat content are handled.
- What Server Manager stores about you
A plain-English inventory of every piece of data we hold — your email, your server connection metadata, billing records, usage counts. What we never store: SSH passwords/keys in plaintext, chat history past your session.
- How your SSH credentials are handled
SSH passwords and private keys live only in process memory while a session is open — never on disk. Saved server profiles encrypt credentials with a passphrase only you know. Server compromise leaks ciphertext only; the attacker still needs to brute-force your passphrase per server.
- What Faro sees in your chats
Your chat messages + relevant server context (inventory output, file contents Faro reads) are sent to OpenAI to generate responses. Chat content isn't stored on our side past your session — it's in-memory only. OpenAI doesn't train on your data per their API policy.
- Your GDPR rights & data export
Under EU GDPR you have the right to access, correct, delete, and export your data, and to object to certain processing. How to exercise each right at Server Manager: mostly via email, with response within 30 days as required by law.
- Deleting your account
One-click deletion on the Account page. Account is immediately deactivated; data is soft-deleted for 30 days in case you change your mind; hard-deleted after that. Your servers on your hosting provider are untouched — Server Manager only releases its record of them.